Privacy policy

PRIVACY POLICY — Maison Little Star LTD

Last Updated: 24 November 2025

1. Introduction

Maison Little Star LTD (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

When you place an order or create an account, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Order details
  • Payment information (processed securely by third-party providers)

2.2 Information Collected Automatically

When you browse our site, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the website
  • Cookies and tracking data
  • Location data (approximate)

3. How We Use Your Information

Your information is used to:

  • Process and fulfil orders
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve website performance and user experience
  • Prevent fraud
  • Comply with legal and tax obligations

We do not sell, rent, or trade your personal data.

4. Sharing Your Information

We only share your data with trusted third parties necessary to operate our business, including:

  • Shopify (website and checkout platform)
  • Payment processors (e.g., Shopify Payments, PayPal)
  • Delivery and courier services
  • Email service providers
  • Analytics and security tools

Your data is shared only to fulfil your order or improve our service.
All third-party partners comply with UK GDPR.

5. Payments

We do not store your full payment details.
All transactions are processed by secure, PCI-compliant payment providers.
Your card information is encrypted and never accessible to us.

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Save your preferences
  • Support checkout functionality
  • Analyse website traffic

You can disable cookies in your browser settings, but some features may not work properly.

7. Data Protection & Security

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access
  • Loss
  • Theft
  • Misuse

Your information is stored securely through Shopify’s GDPR-compliant infrastructure.

8. Data Retention

We keep your information only as long as necessary to:

  • Fulfil orders
  • Provide customer support
  • Comply with accounting and legal requirements

After this period, your data is securely deleted or anonymised.

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent
  • Request a copy of your data

To exercise any of these rights, contact us using the email below.

10. Children’s Privacy

Our website is not intended for children under 18.
We do not knowingly collect data from minors.

11. International Customers

International customers purchasing through Amazon are subject to Amazon’s privacy policy.
When international customers submit orders directly through our website, their data is processed as described in this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always include the latest “Last Updated” date at the top of the page.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Maison Little Star LTD
61 Bridge Street
Kington
HR5 3DJ
United Kingdom
Email: Voiceofedede@gmail.com